Workplace Relationships & Incident Response

This short course is suitable for individuals who have work health and safety responsibilities in addition to their main responsibilities. Specifically, the skills and knowledge required to:

• Prevent the emergency situations or to minimise their consequences. This applies to a range of emergencies and describes what to do before an emergency service and/or specialist response team arrives; it does not include the specific use of equipment to prevent facility emergency situations.
• Respond to workplace incidents according to OHS legislative and organisational requirements.
• Display safety leadership skills.

Attendees will learn to:

• Effectively identify, monitor and report on situations which may lead to facility emergencies
• Correct any situations that could prevent facility emergencies being properly handled
• Contribute to implementing response procedures during an incident
• Contribute to the development and implementation of recommendations arising from an incident
• Respond appropriately to people with a diverse background
• Work collaboratively in a team environment
• Effectively make informed decisions
• Develop trust within the team
• Manage difficult situations