Terms and Conditions

Website terms for the Master Builders Association of Victoria Pty Ltd (ACN 004 255 654)

Please read these Terms and Conditions (Terms) carefully before accessing or using any materials, information, products or services from The Master Builders Association of Victoria’s (MBV) website.

These Terms may be updated from time to time at MBV’s discretion. Your ongoing use of this website will signify your acceptance of any modifications.

Definitions

Products refer to goods, services or subscriptions purchased through MBV

We, us, our and MBV refers to The Master Builders Association of Victoria ACN 004 255 654

Website refers to the MBV website: www.mbav.com.au and any links available within the website but does not include any links to external websites

You and your refers to the users of the MBV website.

Acceptable Use and Registration

By using the MBV website, you agree to be bound by these Terms and our Privacy Policy which can be found here. If you do not agree to any of these Terms, then you should not continue to use this website.

Use of this website must solely be for lawful purposes. Engaging in any illegal activity may result in offences or claims against you which MBV is not responsible for.

Where required you may need to create an account to access parts of our website. To complete your account, you must provide us with the following information:

  • First and last name
  • Your mobile number
  • Your email address
  • Postcode
  • Secure password

You warrant that any of the above information provided to us in the course of creating your account is accurate and up to date. We may use the above information to offer you products and services.

You are responsible for the activity on your account and therefore you must ensure the safekeeping of your username (your email address) and password. You must not permit any other person to use your username or password. If you become aware of any unauthorised use of your account or that your password is no longer secure you must take immediate steps to re-secure your account (which may involve changing your password).

We may in our absolute discretion, suspend or cancel your account for any reason if you fail to comply with these Terms.

Website Use and Cookies

A cookie is a small text file that is stored on your device’s web browser when you visit our website. A cookie file is stored on your web browser and allows us to make a record of your visit to improve future visits to our website. Cookies are not used to identify you, and they will not record your passwords or personal information.

If you do not wish to use the cookies, you may be able to amend the settings on your internet browser so it will not automatically download cookies. However, this may affect your functionality of the website.

Prices and Payment

All prices shown on the website are in Australian dollars and inclusive of GST. Prices may be subject to change without notice.

Payment for orders placed through the website must be made at the time of placing the order and must be made by credit card. For any other purchases, MBV may at its discretion allow certain Products to be payable by invoice. All invoices are payable within 14 days.

Invoices over $5,000 must be made through EFT.

Refund and Exchange Policy

MBV does not make any guarantees, warranties, or representations about the products except those implied by Australian Consumer Law. Nothing in this Refund Policy (Policy) is intended to exclude or limit a customer’s rights under Australian Consumer Law.

If the products you’ve bought are:

  • Faulty
  • Significantly different to those shown or described to you
  • Doesn’t do what it’s supposed to;

then you are entitled to choose a refund, exchange or credit.

Unfortunately, refunds, exchanges or credit will not automatically apply for simply changing your mind.

Please keep your invoice as proof of purchase, and where possible the items should be in resaleable condition.

Resale and/or redistribution of any items are prohibited.

MBV may amend this Policy from time to time, at their discretion. This amended Policy will apply to all purchases made after the new Policy has been updated on our website. This Policy should be reviewed regularly to stay up to date on any changes.

For further information, please contact: MBV Assist (03) 9411 4555.

Intellectual Property

The entire MBV website including but not limited to graphics, logos, images, texts and other material belongs to us. You do not acquire any copyright or trademark ownership rights by using this website.

Any registered and unregistered trademarks and logos displayed on the website to denote the MBV brand are owned by us and may not be used in any manner that is likely to cause confusion with other customers or disparages the business.  

Warranty

To the maximum extent permitted by law, the MBV website is provided without any express or implied warranties including any warranties as to the merchantability or fitness for a particular purpose.

Limitation of Liability

To the maximum extent permitted by law, MBV excludes all liability and remedies to you for any loss or damage you might suffer because of:

  • Errors or inaccuracies on the website
  • Injury or damage of any nature resulting from your access of our website
  • Any interruption to our website
  • Any delay in performing any of our obligations if the delay was caused by circumstances outside our control
  • The quality of any product or service on our website
  • Any breach of contract or any other law
  • You acting, or not acting, on any information contained on or referred to on any linked webpage (including any social media networks)

Except as required by law, we will not be liable for any incidental or consequential damages arising out of your use of our website.

Any information on the MBV website is general in nature and should not be construed as professional advice. You are responsible for obtaining your own legal and professional advice about the suitability of the services or products available on the MBV website.  

Indemnification

You agree to indemnify MBV and hold MBV and its officers, directors, employees, related entities, subsidiary companies, agents and suppliers harmless from and against any claim, cause of action, liability, expense, loss or demand including, and not limited to, reasonable legal and other fees arising out of or in connection with your breach of these Terms or your breach of any applicable law and your use of MBV’s website.

General Terms

These Terms will be governed by and interpreted in accordance with the laws of Victoria, Australia and you agree to submit to the exclusive jurisdiction of the courts of Victoria.

If any provision or part of these Terms is deemed invalid or unenforceable, the provision is severed from these Terms without affecting the validity or enforceability of the remaining provisions or parts of these Terms, which will remain in full force and effect.